The Grosvenor Casino brand is a recognisable name in the entire UK. The company is one of the biggest gaming providers on the market, offering a powerhouse product that includes both land-based casinos and online betting and gambling websites.
In this Grosvenor Casino review, we will do a complete rundown on all aspects of this casino and find out why many casino players deem it as one of the most player-friendly casinos in the UK.
Grosvenor Casino Online Welcome Bonus
Players who decide to sign up with Grosvenor Casino can claim a £30 welcome bonus available to new players from the UK. They can do so by making a deposit of at least £20 after signing up.
Although this £30 Grosvenor Casino Welcome Bonus might not seem like much compared to some other deals available online, it’s a great opportunity for all newcomers and casual players. This is because it comes with a very small set of 5x wagering requirements and a 30-day time limit to meet them.
You’ll get a £20 bonus after your first deposit and then a choice of either a £10 live casino bonus or a £10 slots bonus, the choice is yours. There’s 10x wagering attached to the additional £10 bonus.
This Grosvenor Casino Welcome Bonus might not impress high-rollers looking to cash in on big bonuses, but it appeals to a specific audience and is a great way for players to start off at Grosvenor Casino, especially if they’ve never played at an online casino for real money.
Therefore, look at it from that perspective – it is actually a very honest and realistic welcome bonus.
How Do I Claim the Grosvenor Casino Welcome Bonus?
Claiming the Grosvenor Casino Welcome Bonus is very easy and only takes a couple of minutes. Here’s how to do it:
Key Bonus Terms and Conditions
- 18+
- New UK players only
- Available on first deposit of £20+
- 5x wagering
- Plus choice of £10 live casino bonus or slots bonus
- 10x wagering on £10 bonus
- Full T&Cs apply
Existing Customer Bonuses
Grosvenor Casino offer a number of promotions to its casino, live casino and sportsbook members. Since this review is focused on the gambling side of this website, we will go over all of the bonuses on offer for existing casino members.
Special Welcome Bonus for Existing Grosvenor Casino Members
Grosvenor Casino is much more than just an online gambling site. They operate a chain of land-based casinos and betting shops all across the UK. Players who are members in one of the Grosvenor brick and mortar casinos can take advantage of an additional welcome bonus if they sign up with the casino online.
They can claim up to £200 in welcome bonuses, spread across several welcome deposits. This offer is only available to members who hold a membership card number from the Grosvenor Casino Club.
Players who are already members and are looking to start playing online should definitely give their online casino a try and claim this generous welcome offer.
Blackjack Rush Hours
From Monday to Thursday every week between 3 pm and 3 am players can add even more excitement to the Grosvenor live casino experience. By landing one or more bonus cards on selected blackjack tables, players will receive a bonus prize up to £25.
Members can take part in the Blackjack Rush Hours bonus twice per day and win up to £50 in bonus money. Keep in mind that this bonus is only available for players from the UK. In general, the availability of bonuses will depend on the location from which the player is accessing the Grosvenor website.
Games and Progressive Jackpots
Grosvenor uses software and games from some of the top casino software providers, including Playtech, NetEnt, Microgaming and IGT. There are hundreds of online slots players can choose from, ranging from classic arcade slot games to modern video slots.
Aside from slot games, Grosvenor includes all of the classic casino games like blackjack, roulette, baccarat and video poker.
The casino has also recently introduced a separate jackpot slots section, where players can find a number of progressive jackpot slot games. The titles are divided into separate categories, allowing players to pick between top games, daily jackpots, mega jackpots and more.
Some of the most popular progressive jackpot slots available at Grosvenor Casino are Mega Moolah, Rainbow Jackpots and Genie Jackpots.
Grosvenor Casino VIP Program
Members of Grosvenor Casino can earn Play Points when playing online, on their mobile devices or at their local casino. Players who succeed in earning 8000 or more points over a period of 12 months will be awarded a Gold Card.
This will allow them to receive special privileges, claim better bonuses and get personalised rewards.
The Grosvenor Casino VIP experience goes even beyond this, as players can apply for the Grosvenor Black Card. It is the higher tier VIP level for players looking for premier rewards and gambling incentives. Exclusive benefits Black Card members can enjoy include special in-casino and online promotions.
That includes invite-only events, enhanced play point earning and complete account discretion. We’re not really sure what kind of advantages the last one brings, but if they’re as half as good as the other benefits, Black Card holders are in for a treat.
Live Casino
Grosvenor relies on the reputable software company Evolution Gaming, to provide the majority of their top live casino games. In addition, they feature a couple of games from the NetEnt live casino library.
On top of all of this, the casino also streams several live casino games from its own land-based casinos in the UK. This allows them to maintain an impressive level of quality and run one of the best live casinos currently available.
The Grosvenor live casino is open 24 hours a day and offers the same table limits as the majority of their land-based shops. That gives both high rollers and newcomers a world of options, no matter their gambling budget.
Their live casino dealers are fully trained in providing the best live casino experience possible. Live casino players have a choice of Blackjack, Roulette, Baccarat, Dream Catcher or Poker.
Online UK Payment Methods
Supported payment methods can be a deciding factor for many online players. While the available selection at Grosvenor Casino isn’t the most diverse one. Their cashier includes most of the options players can expect from a reputable online casino.
A big plus for Grosvenor Casino is the presence of PayPal, one of the most popular payment methods for many online casino players. UK players can use it for deposits and withdrawals without any restrictions.
If you are searching for a safe payment option, then we recommend you to always play at some of the best PayPal online casinos in the UK.
The minimum deposit amounts are between £5 and £10 and depend on the selected payment method. With that being said, they don’t do a great job of making clear what the maximum limits are.
| Payment Methods | Max Deposit | Withdrawal Time |
| Maestro | £35,000 | 1-3 Business Days |
| Debit Card | £35,000 | 1-3 Business Days |
| PayPal | £10,000 | Up To 24 Hours |
| Paysafecard | £250 | N/A |
| Bank Transfer | No Limit | 1-5 Business Days |
Grosvenor Casino Mobile App
With mobile gaming becoming more popular with each passing year, there are many players that base their choice of online casinos solely on the quality of the mobile platform. Many online casinos have developed dedicated apps to offer a better and more streamlined experience.
In the case of Grosvenor Casino, there are actually several mobile apps available. Grosvenor players can download a casino app, live casino app, poker app and sports betting app. All of the apps are available on both Android and iOS devices.
They can be downloaded directly from the website.
After reviewing all of the aspects of the Grosvenor casino-based apps, we’ve found them to be very easy to use and intuitive. This especially goes for the Grosvenor live casino app, which offers a high-quality online live casino gaming experience.
Although the apps suffer from a limited selection of games, they deserve great praise for the interface design, support options, bonuses and overall experience.
The primary purpose of mobile apps is flexibility and convenience of use, and the Grosvenor Casino mobile apps do an excellent job in providing both.
Customer Support
Grosvenor provides a high-quality support service that delivers without a fault. The casino offers its players a variety of contact channels they can use to get in touch with casino representatives.
This includes email support, live chat, phone support and even an option to get in touch with local Grosvenor casino representatives.
The free phone lines for UK players are available from 8 am till midnight, while the live chat support service is available around the clock and is the most efficient way of quickly getting in touch with Grosvenor Casino customer staff.
The website doesn’t offer a dedicated FAQ section like most online casinos. Instead, their help section features a page with just a few of the most popular questions and answers and a search bar which players can use to find further answers by typing in the keywords.
Grosvenor Casino Trust and Security
Licenced and regulated by the UK Gambling Commission for all of their UK customers and by the Alderney Gambling Control Commission for non-UK customers, Grosvenor is a very safe and secure online casino. It holds a reputation as one of the most trustworthy casinos in the UK.
Their website is secured by VeriSign and employs state-of-the-art SSL encryption to ensure that all of the financial and personal information exchanged between the casino and its members are completely safe and private.
In addition, all of their games are tested by independent gambling organisations to ensure they are player-friendly and completely random.
Responsible Gaming
As an influential online operator, Grosvenor Casino does its part to ensure players are always taken care of on their website. The casino fully supports responsible gaming and features several gambling charities on their website.
They also allow players to set time and money limits. They offer comprehensive instructions and advice on what players can do if they feel they have gambling problems.
Review Summary
Grosvenor Casino manages to deliver a unique experience that can’t really be compared to any of its competitors. Even though they don’t offer the highest bonuses or the biggest game selection, the casino is undeniably very fun to play.
With no glaring weaknesses and a very well-rounded product, it’s safe to say that Grosvenor is recommended by Casino Deal, and represents the land-based casinos, just as well, online.
While Grosvenor Casino might not be the perfect choice for everyone. Players looking for a reliable and safe online casino, that delivers a simple and enjoyable online gambling experience, should definitely consider signing up with this top quality online casino.
Grosvenor Casinos FAQs
Is there a Grosvenor Casinos welcome bonus for new players?
The Grosvenor Casinos welcome bonus is worth £20 and is available to all new players who make a deposit of the same amount. It’s a very player-friendly bonus as it comes with only 5x wagering requirements.
Are there any Grosvenor Casinos mobile apps?
Yes, the casino offers full mobile support with several dedicated mobile casino apps. There are Grosvenor Casinos apps for casino, live casino, poker and sports betting members. Players can download all of the apps straight from the Grosvenor Casinos website.
Is PayPal accepted at Grosvenor Casinos?
Yes, Grosvenor Casinos players can use PayPal to make deposits and withdrawals. This popular payment method allows them to make quick and safe transactions. All deposits are processed instantly, while withdrawals may take up to 24 hours.